Please send to:
RDS Services LLC
Rotolight Returns
1395-34 lakeland avenue
BOHEMIA, NY 11716
If sending light from anywhere else
Please send to:
Trade Up - Rotolight
Rotolight Group Ltd
Wooburn Green Industrial Park
Unit 10
Thomas Road,
High Wycombe
Buckinghamshire
England
HP10 0PE
Terms and Conditions
1. Given the nature of the trade up programme, this purchase is strictly final and non-refundable. By purchasing a PRO light through this trade-in program you agree that you are not able to return the product and get a refund. Once a trade up light is received back by Rotolight, you agree that the ownership transfers in full to Rotolight, and may be disposed of by Rotolight at its sole discretion. The light you trade in must be from the approved list of brands. Any light you send in must be owned by yourself. You are responsible for organising and paying for postage, packaging and any import fees. The trade in light must be sent and route to Rotolight within 14 calendar days of receipt of your new pro light. Rotolight reserves the right without notice to charge the difference between retail price and the trade in price should the trade in light not be sent back. Please ensure you send your light to us traceable delivery service. All returned lights are shipped at your sole risk and responsibility, Rotolight bears no liability for their damage or loss in transit, and all risk is with the sender until they are received and signed for at a designated Rotolight return location.
2. Accepted trade in brands include a comparable LED light panels from : Godox, Aputure, Aladdin, Creamsource, Luxli, Rayzr, F&V, Sumolight, Nanlite, Kinoflo, Litepanels, Rosco, Velvet, Zylight or Speedlites/ Strobes from Profoto, Godox, Canon, Nikon , Fuji, Flashpoint, Hahnel, Neewer, Phottix. Other brands may be accepted upon request made to [email protected]
3. All returned lights must be in full working condition, returned with any accessories required for their basic function as originally sold (ie power supply etc) and in reasonable/good condition that would be acceptable for second hand resale. Defective units will not be accepted.