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ROTOLIGHT APP

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"The Rotolight app makes using the lights a breeze, it's easy to use, efficient, and elegant. It's been invaluable"

- Andy Kruczek Professional Photo

Functionality
On The Fly

Native iOS & Android control

With the all new Rotolight app for NEO 3 & AEOS 2, available on both smartphones and tablet, easily adjust kelvin, brightness, HSI, Gels, flash settings & SFX, on up to 20 lights. Featuring a virtual replica of the award-winning touchscreen found on the back of the latest generation Rotolights, the app offers familiarity and ease of use for existing customers.

A world of colour at your fingertips

With 16.7million colours

Featuring a brand new virtual colour wheel, choose from an endless colour palette including 16.7million colours. Create custom presets, effortlessly access key features and recall your favourite settings, right from the palm of your hand.

Hybrid light control

Select continuous/flash mode, adjust power, kelvin, duration & more

Instantly switch between continuous mode and flash mode from up to 200ft. Adjust flash settings including power, group, modelling light, and flash duration, along with Kelvin, HSI and gel settings.

2500 Digital Filters

Discover filters with ease

The Rotolight app makes it even easier to view your favourite gels and filters with enhanced visibility and display. Choose between daylight (D56) or tungsten (D32) or emulations of each filter or select from hundreds of real-world sampled light sources in ‘source match’ mode.

Cutting-edge
special effects

Customize and wirelessly trigger SFX

Featuring our award-winning suite of CineSFX™ (Fire, Lightning, TV, Gunshot, Paparazzi and much more) add drama to a scene at a moment’s notice. Customize, save and instantly recall your favourite settings within the app, reducing time on set.

Easy adjustment with light modifiers

Save time on shoot

Controlling your light when mounted inside modifiers has never been easier with the new Rotolight app. Revolutionize your workflow and save time on set, with real-time adjustments from up to 200ft. This makes the app the perfect accompaniment to the new range of Rotolight modifiers, enabling wireless adjustment of Rotolight’s worlds first electronic “SmartSoft” Box, as well as providing ease of use R90 and R120 parabolic softboxes.

FAQ / TROUBLESHOOTING

If you are experience repeated issues with connectivity please try the follows steps

Ensure you have the latest Rotolight firmware installed on your light

The app will only work with firmware 2.0 or later. To install the latest firmware go to rotolight.com/support and download the latest firmware to a USB 2.0 stick, with no other files on it. With the light powered off, insert the USB stick containing the update file, hold down both knobs, and whilst continuing to hold them down, turn the power on. An update dialgoue box will now appear prompting you to upgrade.

You can verify what firmware you have installed on the light by turning the light on and noting the version on the bottom of the logo screen OR, by going to the system settings page, scroll down to ‘About’ , and tap on the arrow to enter the menu. Firmware will now be displayed.
2. Ensure you have the latest version of the app installed from the Apple or Android app stores

For links to the app in the respective stores visit rotolight.com/app

3. Cycle the power on your mobile device and light Turn the power off/on on both your phone, and light

It is always good practice to do this after installing any new firmware or update for your device.

4. Ensure Wifi is enabled in the light (this is disabled after a factory reset, or on first use)

To switch on Wifi (you will only need to do this once, unless you do a factory reset),  from the home menu, go to the system settings page (bottom right)  > Wifi control > select App control.

You will now see a Wifi initializing, ‘wait for Wifi Ready’ message. After 15-20 seconds the message will clear and “wifi ready” will be displayed. Wifi is now enabled.

You can now pair your rotolight with the app by tapping the app control box to display a QR code, then open the rotolight app, press the “+” button to add a fixture and place the QR code label in the middle of the camera display window, then press join when the dialogue box appears.

Note: Upon turning on the light, it takes approximately 15-20 seconds for the Wifi to fully initialize (like a wifi router in your home). You can also verify that Wifi is turned on by going to the system settings page (bottom right)  > Wifi control , and if the right hand box “wifi/app control” is highlighted blue, then it is on.

5. Force quit the app, re-open, and tap on the light to reconnect to your light

If you exit an app, to use other functions on your phone, the app is not quit, its infact still running in the background. Force quit the app if you are having problems to refresh the app. In iOS, to force quit the app, swipe up from the bottom of the screen, the swipe the selected app upwards off the screen to quit it. Now reopen.

6. Remove the light within the app, and re-add the light

To do so swipe left across the fixture to reveal a red “x” , press to remove the light. Now press the “+” button to re-pair the light to the app.

7.Ensure any use of a VPN is disabled

Virtual Private Networks (VPN’s) can interefere with connection of the mobile\tablet to the app, if you use a VPN, please ensure VPN’s are disabled.

8. Factory Reset your Rotolight

Go to the system settings page (bottom right)  > Factory Reset > Click the right knob and select “Yes”. (Please note wifi will now be disabled, see step 4 to turn Wifi on)

9. Ensure you only have one device connected at a time

Check you only have one device connected to your light. Hard quit the app on the current device. Power the light off and on again and reconnect to your light with the new device

I've tried all the steps above and it's still not working

If having tried all of the above troubleshooting steps, you continue to have any issues connecting to your lights or experience any bugs please use the email address below and give as much detail as possible including: mobile device details, iOS/Android software version Which light you are using
Rotolight firmware version installed (displayed on startup screen, OR System page> About)
The exact nature of the problem and when it started We will respond to you as soon as possible.

Appfeedback [at] Rotolight.com

I am having trouble signing up on the app

Please try three things 1) try again to create an account but first temporarily disable wifi before submitting the sign up form (it requires an active internet connection and may be trying to connect to the light) and 2) ensure all fields are filled in correctly, scroll all the way to bottom to ensure all 6 fields filled out) if that doesn’t work then you may akeady have created the account so also with wifi off try 3) lost password function. If that does not work then Please get in touch Appfeedback [at] Rotolight.com with details on your model of phone, iOS installed on it, and any more details on the exact nature of the issue.

Need support on the app?

Need further support with the Rotolight APP, fill in the form below and the team will be in touch.

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